Services
Before hiring a consultant (me!), you'll want to know a few things...

What's your philosophy or approach?

My job as a consultant is to provide the expertise you're missing to accomplish your objectives. I work closely with clients to become part of a team—whether that team is new, growing, or established, and whether you're a startup or an established corporation.

How can you help?

I can help you launch a writing team, establish processes, draft a style guide, or show you how to integrate content styles into your design system. I can lead UX writing and content design workshops, or design custom courses to get your entire team on the same page. I can facilitate design thinking sessions to help you, your designers, and your executive team embrace innovation.

What's it like to work with you?

There's a time for work and a time for play. I love to joke around and hang out with everyone, but when it's time to get to work, we'll get a lot done in a short amount of time. I like to invite introverts to participate, and encourage them to lead when there are opportunities. I believe deeply in increasing diversity in tech. Design and writing are brilliant ways to do that without having to learn to code. Ultimately, I want to enjoy my time with you and your team as much as you do. :)

What specific consulting services do you offer?
 
Ad hoc consulting

$250 per hour for strategy, writing, brainstorming, leading projects or team-support.

 
Workshop packages

FULL-DAY WORKSHOPS

 

UX Writing Basics

Principles of UX writing

Relationship-building through voice & tone

Editing your own writing

Writing for common UI components

Effective email communications

 

UX Writing and Your Product Teams

Principles of UX writing

How to structure a UX writing team

10 writing rules anyone on a team can follow for good user experiences

How UX writers and designers can work together

How UX writers, product managers, and developers can work together


 

3-DAY WORKSHOPS

 

UX Writing Deep Dive

Principles of UX writing

Relationship-building through voice & tone

Editing your own writing

Writing for common UI components

Effective email communications

Best practices for working with designers & developers

Deliverables and outputs

 

Advanced UX Writing

Developing working content patterns

Incorporating UX writing into your design system

Leveraging narrative across the user experience

Content testing methods including an A/B testing deep dive

 

HALF-DAY WORKSHOPS

Half-day sessions work as add-ons to any workshop, or can be delivered on their own.

UX Writing and Design Thinking

UX Writing and Customer Journey Mapping

UX Writing and Product Personas

UX Writing for Improved Engagement

Integrating UX Writing into Design Team Processes

 

CUSTOM WORKSHOPS

What does your team need to learn? Let's work together to create a custom workshop.

Need help? Get in touch!